Sales Leadership Being Lied Too
/Your ability to make effective decisions will not impact your success but those around/who rely on these decisions - are you aware of what maybe impacting your decision making?
Read MoreYour ability to make effective decisions will not impact your success but those around/who rely on these decisions - are you aware of what maybe impacting your decision making?
Read MoreYour ability to make effective decisions will not impact your success but those around/who rely on these decisions - are you aware of what maybe impacting your decision making?
Read MoreWhat is a great sales leader? Most leaders have not met one. Most sales people have not experienced one. Most sales leader are not one.
Read MoreIn the time of COVID it’s now easier than ever to conduct sales coaching based upon sales leadership being involved in prospect/client engagements with their sales people.
And yet some are not doing the virtual ride alongs - here is a video revewing the opportunities and some tips
They want to grow.
They don't know whether they have the right salespeople or sales managers to achieve that growth.
They need a better understanding of how to effectively manage their people daily.
They don't know why their salespeople aren't doing what they have been asked to do.
They don't know if their salespeople can do more (or how much more).
Their company isn't exceeding its goals.
Their competition has a better market share.
Their margins have been slipping.
Their salespeople are caught in a "comfort zone".
Management is accepting mediocrity from its sales force.
One of the keys to the success of any program is knowing what we are working with as a first step. SG Partners conduct personalised leadership and sales team evaluations that enable us to tailor-make the change program.
We all know how successful sports stars compete, they practice and play to their strengths. Well, why not take the same attitude to sales? How can you work more effectively with the team you already know and have right now? In doing so, you automatically give yourself a distinct advantage and very likely differentiate yourself. Do you know your sales teams strengths and how to work with them?
Are your people Hunter or Farmer types?
Do they prefer setting the opportunity up rather than closing it?
Who in the team prefers to be more technical rather than consultative sales approach?
The interesting thing is that most salespeople do not know their strengths and potential growth areas. When we assess them and deliver the results, they usually say, "That's me, and wow, I did not know that’s where I play at my best… I normally just do what I do.” You deserve the very best sales team. From acquiring the very best, you can achieve the results you never thought possible.
How easy would it be if you could see your teams proof of skills and abilities?
Ultimately there is a consistent list of traits. I would like to discuss one of those.
It's amazing over the years with the engagements I have had with business leaders how this one trait can make, or break an organisation’s forward momentum.
As a leader are you responsible for making all the decisions? - heck no. Yes, you are ultimately responsible for the decision made with your company, yet not responsible for making all of them. In fact, a great leader is the “Custodian of Decision Making”.
As the custodian, what are the guidelines/practices you set your people up with, so they are capable or making consistently great decisions?
So, the challenge for the growth of the organisation is for the leader to understand they are not required to make all the decision (control freaks out there - you are the problem).
The other challenge is having people around you who can make decisions.
There are those amongst us that struggle making decisions, they have a framework that delays them, and they are unconscious about their biases.
Get your leaders together and discuss decision making - their own way of making decisions - get them to be self-aware.
Get your leaders to tease out the guidelines and best practice for making timely decisions.
Have an authority matrix around decisions making.
Go forward and support your leadership team in making great decisions.
Empathy is one of the key components that make up emotional intelligence. It is the ability to identify emotions and share perspectives with other people (MindTools).
Watch Brené Brown talk more on Empathy:
Showing empathy is just as an important skill in a professional context as it is in personal situations. It will assist you to develop trust, approachability and to connect with others easier.
To be truly empathetic you must actively think beyond yourself. While empathy training may teach you how to slow down and actively listen before responding, it is not going to work unless you are willing to change.
It takes a certain level of vulnerability to be able to empathise with someone and what they appear to be going through.
While empathy is something that may well be hardwired into the brain, some people are more naturally empathetic than others.
It is one thing to recognise what another person is feeling, but another entirely to understand why they are feeling a particular way and what can be said or done to help them.
As a leader, it is important people feel listened to, valued, and visible to have an engaged workforce. There is a strong relationship between emotional intelligence, leadership, and sales effectiveness.
This is where SG Partners comes in. We recognise that one area of your emotional intelligence impacts others, and you may not always be aware of this yourself. We help our many clients identify these gaps and blind spots, so you know what needs improvement.
Decision making matters when it comes to team development and performance. SG Partners helps leaders improve their emotional intelligence. Read this to find out more.
Read MoreSG Partners has tools to form an effective sales machine that focus on Sales strategy, Sales plans, Sales process and Sales metrics. Read this to see how you can access them.
Read MoreSo imagine how much business could be slipping through your fingers because your people do not follow up enough.
Statistics show that on average sales people give up after 3 attempts and yet prospects decide to engage after 5 - 7 attempts.
Read more of what is happened to me that frustrated me and brought the point home
Read MoreWhat if through doing one thing we could help you increase your win/loss ratio and improve your revenue, margin and marketshare and reduce your cost of sales? Here it is.
Track the reasons you lost a sale and interrogate them.
When I say interrogate them, what I mean – interrogate the person in your organisation providing the reason and if need be go ask the questions to the lost deal.
Read more of what is happening
Read MoreWe usually find there is a disparity between what a sales leader expects and what the sales team members believe their top priorities are. It’s hard having a sales accountability conversation - we make it easier.
Read what is part of our sales accountability framework.
Read MoreWe usually find there is a disparity between what a sales leader expects and what the sales team members believe their top priorities are. It’s hard having a sales accountability conversation - we make it easier.
Read what is part of our sales accountability framework.
Read MoreIt’s very rare that I get requests from employers to hire mature aged salespeople or sales leaders. Why is this the case?
Read MoreIn this 3 part series, Michael shares his insights on assisting sales leaders and achieving growth, revenue and market-share for your organisation. Here is part 3.
Read MoreThe Agreement Frame is a useful language pattern to redirect a person’s argument or objection rather than attempting to persuade or justify the merits of your offer or point of view.
Read MoreI often get resistance from salespeople early on in our SG Partners sales training and coaching programs.
Read MoreRecently I journeyed on yearly pilgrimage to a congregation of 100 + sales effectiveness experts from around the world.
We talk about many things and without a doubt there is at least one topic we focus on. This year was no different.