Why Empathy Training Will Not Work
Empathy is one of the key components that make up emotional intelligence. It is the ability to identify emotions and share perspectives with other people (MindTools).
Watch Brené Brown talk more on Empathy:
Showing empathy is just as an important skill in a professional context as it is in personal situations. It will assist you to develop trust, approachability and to connect with others easier.
Empathy is a choice.
To be truly empathetic you must actively think beyond yourself. While empathy training may teach you how to slow down and actively listen before responding, it is not going to work unless you are willing to change.
It takes a certain level of vulnerability to be able to empathise with someone and what they appear to be going through.
While empathy is something that may well be hardwired into the brain, some people are more naturally empathetic than others.
It is one thing to recognise what another person is feeling, but another entirely to understand why they are feeling a particular way and what can be said or done to help them.
As a leader, it is important people feel listened to, valued, and visible to have an engaged workforce. There is a strong relationship between emotional intelligence, leadership, and sales effectiveness.
This is where SG Partners comes in. We recognise that one area of your emotional intelligence impacts others, and you may not always be aware of this yourself. We help our many clients identify these gaps and blind spots, so you know what needs improvement.